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| Posted on Sunday, February 02, 2003 - 07:28 pm: |
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Hi..My sound driver (Turtle Beach Montego II A3D) has been deleted and I dont know how.....I have tryed downloading a new driver and installing it but i dont know if im doing it right......PLEASE HELP!!!!!!!!!!!!!!
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Mike
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| Posted on Sunday, February 02, 2003 - 07:57 pm: |
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What is going wrong when you try to install the drivers ?
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| Posted on Sunday, February 02, 2003 - 09:31 pm: |
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I install it nothing goes wrong except for when i restart the computer, theres still no sound....I dont know if i downloaded the right driver or installed it right....But i do know its Turtle Beach Montego II A3D.....
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Mike
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| Posted on Monday, February 03, 2003 - 12:55 am: |
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Check in the Device Manager under Sound, Video and Game controlers and see if you have any errors, if they do double click them and try updating the drivers. Also make sure you have your cables plugged into the proper holes on the back of the computer, make sure it is off, if you need to change them, it should have a symbol on the cable and some are colored, indicating what they are for.
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benb
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| Posted on Monday, February 03, 2003 - 02:51 pm: |
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I checked under device manager, and Sound, Video and Game controllers was not there, like it had been removed or something. I know it was there before this happend, but now its not there...Also i checked to see if everything was hooked up properly and it was?.........
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Mike
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| Posted on Monday, February 03, 2003 - 03:09 pm: |
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Check this site to see if you have the right drivers and check out thier Faqs page on installation problems.
http://www.turtlebeach.com/site/kb_ftp/576ftp.asp
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benb
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| Posted on Tuesday, February 04, 2003 - 02:35 am: |
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I checked the site.......I have the right card but, the was no help in that i dont have the turtle cd rom to help install the driver after teh sound card has been installed........It didnt explain what to do if your driver had been deleted.....only how to install the card and driver upon setting up a new computer.......?
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Mike
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| Posted on Tuesday, February 04, 2003 - 09:53 am: |
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What model of computer is it and are you running Windows 98 and did the sound card come with the system? Also is this sound built into the Motherboard or is it a seperate card that is in a PCI slot or ISA slot?
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benb
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| Posted on Tuesday, February 04, 2003 - 12:06 pm: |
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It is a Dell , windows 98, and the cound card came with the computer....And im prety sure the sound is within the motherboard......
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Gary
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| Posted on Tuesday, February 04, 2003 - 11:43 pm: |
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Is this a new computer? Do you have the system restore disks? If the answer is yes....Then go into control panel and click "Add new hardware" then let the computer search for it, if it finds it, it will ask for the location of the drivers,...if you have the restore disk, put it in the CD drive and the computer will take it from there.
Good Luck
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Mike
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| Posted on Wednesday, February 05, 2003 - 02:41 am: |
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Good one Gary, that will work. If you don't have the disk and instead of messing around with the onboard one, you can pick up a sound card for a PCI slot pretty cheap and that way you will have all the necessary drivers and software for it. If it is a Dell go to the Dell web site and search for that Model and see if they have the drivers for that sound card, because it was built by Dell, the drivers will be different then the ones you downloaded frm turtlebeach, Dell may also have the software for the card to.
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benb
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| Posted on Wednesday, February 05, 2003 - 11:24 am: |
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Hey Mike thanks for all your help.....last night i went into the cpu and found that i have a vortex sound card and that the driver i should have anyways was a vortex driver, so i downloaded that and my cpu found new software/hardware and i installed it from there......and it works now so thanks again
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Mike
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| Posted on Wednesday, February 05, 2003 - 11:41 am: |
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Way to go, good job !!!!!!! Thats trouble shooting at it's best ( :
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COMPUTER DISCUSSIONS » I LOST MY SOUND!!!!!!!!!!!!!!!!1PLEASE HELP