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Gary
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| Posted on Saturday, March 02, 2002 - 05:48 pm: |
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Hi Mike, I got a problem with my win modem, I'm working a friends HP Pavillion, Someone tried to install Win2000 over Win95. So I formatted & installed WIN98se. OK, everything went well.ok, I installed the drivers for the win modem, that worked fine, then I connected to the internet,no problems, but when I clicked on I.Explorer, it started loading the page & Then the computer shut down & kept trying to restart by itself, I finaaly pulled the plug on it to get it to stop. OK, I fired it back up Connected again, I tried clicking on outlook exp. & it did the same thing again. So I figured it was in the config. settings, Now I can't get the modem to work at all. I took the modem out & put it back in & the computer reconiginized it. It shows up in device manager & in the modem properties but when I click the More info tab, it says no modem installed on com-1. I tried removing the cmos batt. that doesn't help it either, so I tried another modem, still nothing The interupt is IRQ3 I tried changing it to IRQ4 & still nothing. It's a PCI Win modem.
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| Posted on Saturday, March 02, 2002 - 09:31 pm: |
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Hi Gary
Never had one shut down and keep trying to restart, wierd. I would put the card in the farthest PCI slot from the CPU, then try Drivers that Windows has, check in the Device Manager by clicking the Computer Icon then check the IRQS to see if in fact it is sharing or not. Then I set up the Network Panel-Protocols and TCP/IP. Then go to My Computer and set up the New Connection. Then I use the Connection Wizard to set up the Modem for IE and Mail. Been awhile since I used a Phone Modem, Win Modems are Software driven, Hardware driven modems are a lot easier with less problems. I had that on an Old Packard Bell and it was a B---H to remove it from the system, so I could get another modem working. Was there another Modem installed on the system and was it *Completely* removed ? I did a search in the registry and Explorer for the old Drivers and removed all traces of it, before another one would work.
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Gary
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| Posted on Sunday, March 03, 2002 - 08:21 am: |
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Hi Mike,This modem did work, After the first install of win98, it showed up in the modems properties box, and when I clicked the more info. tab, it communicated with it. It showed that it was on com-1. Now when I go there, it shows a serial mouse on com-1 & then the modem. I don't know where the mouse came from, this computer has a PS-2 mouse port. I say after the first install because I reinstalled win98 thinking that there may have been a corrupt driver or config. after I tried getting on the net.
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| Posted on Sunday, March 03, 2002 - 08:50 am: |
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You probably already did this, but delete the serial mouse.
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Gary
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| Posted on Sunday, March 03, 2002 - 11:21 am: |
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Your right, I did that. I can't understand why the interrupt for the modem is on IRQ3 in device manager and in the tools menue in sys. info. it shows that the interrupt for the modem is showing IRQ11? I can only change the IRQ from 3 to 4 in device manager. Any ideas how to change that? This thing only has one PCI slot.
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Mike
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| Posted on Sunday, March 03, 2002 - 12:24 pm: |
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I checked around for some info on this:
http://www.windows-help.net/windows98/troub-19.shtml
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q229211
http://www.modemhelp.org/winmodem.html
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john peterson
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| Posted on Saturday, March 30, 2002 - 05:26 pm: |
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im having problem with modem..use to be every once in awhile when dialing up i would get an error message "the computer is not recieving a response from the modem,check modem,plug in if necessary and or turn modem off and then back on"
(something like that)
anyway,last nite we had a pretty good lightning storm,and i cant get a response from the modem to connect to the web,it gives the same message as above,but all the time now,
use to be i could restart computer and it would work fine,but ive tried rebooting several times and also turning computer off,but no luck,ive checked diagnostics under modem in control panel and it appaers the modem is working,ive also checked device manager and it shows to be o.k
i have usrobotics winmodem i have an older computer running 95 with 166 mhz.......you have a great web site here,ive been looking at how to reformate hardive,my computer has other bugs in it to...jp
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Mike
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| Posted on Saturday, March 30, 2002 - 08:50 pm: |
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Hi Gary
I would remove the Modem, and the phone Properties in My Computer, reinstall the Drivers and setup the Dailup Networking. Either that or the card got zapped by the lightning.
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john peterson
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| Posted on Sunday, March 31, 2002 - 07:55 pm: |
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mike,is there any way to test the modem other than using diagnostics under modem in control panel with an op system windows 95?
jp
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Mike
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| Posted on Sunday, March 31, 2002 - 09:27 pm: |
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jp
When I was on a phone modem I used Netoptimizer here is the link
http://www.smithmicro.com/checkit/netopthome.tpl?cart=10176274471130417
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john peterson
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| Posted on Monday, April 01, 2002 - 07:01 pm: |
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thx,mike,i really appreciate the info,one last thing im getting ready to format my hardrive and start over,i got so many bugs especially in IE,but i really want to start back in with a clean hardrive,in your opinion what do you like the best IE or netscape,and one more thing ive formatted my hardrive a long time ago and im looking for a good walkthrew in doing this do you know of the best way in doing this
jp
also if my modem is inop will the link that you have above help me out?
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Mike
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| Posted on Monday, April 01, 2002 - 07:17 pm: |
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Hi John
I have both but rarely use Netscape, to slow, to many plugins, IE is fast and easy, IE 6 has new features. Check out my page on Reformating, has so links and a printer friendly page. It is a link to a program I used to trouble shoot modem problems when I was on a phone connection. The phone Properties Utility, Dialup Network Utility, at Run type in= winipcfg for configuration, you can ping your connection, use IE's Internet connection Wizard to set it up and the Device Manager. IE has a Repaire Utility in System Information under Tools.
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john peterson
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| Posted on Tuesday, April 02, 2002 - 08:32 am: |
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i like my old computer and the simplicity of windows 95,my youngest boy is running XP,i like the disk recovery program on his,mainly will just be using the old computer for internet and mail,
thx for the help mike,i will print off your page for reformating hardrive,...great web site,keep up the good work.
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| Posted on Tuesday, April 02, 2002 - 07:16 pm: |
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You can get a disk recovery program called GoBack, I use it, here is a link to it,
http://www.roxio.com/en/partner/symantec/index.jhtml
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john peterson
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| Posted on Thursday, May 09, 2002 - 02:04 pm: |
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mike....did you have to purchase the netoptimizer,or could you download a free sample,to check you modem
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Mike
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| Posted on Friday, May 10, 2002 - 12:42 am: |
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I believe they have a trial version, here is a link to thier web site
http://www.smithmicro.com/checkit/netopthome.tpl?cart=10210086341201412
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john peterson
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| Posted on Tuesday, May 14, 2002 - 06:00 am: |
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hey mike,i dont mean to keep bothering you about my modem,but i cant seem to find a trial version at the link (netoptimizer)....i reformatted and installed 98 se everything so far works good,except the modem, driver installed fine,computer recognises the modem and it will dial out now (i unchecked "wait for dial tone before dialing")but will not connect,it says computer at the other end is not answereing,phone line is good i use a phone thats wired threw the modem,anyway,its a usrobotics and i called them about warranty and explained to them the problem and they said send it back and well send you another,i said ,that will work,jp
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Mike
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| Posted on Tuesday, May 14, 2002 - 06:24 am: |
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Hi John
No problem, enjoy helping ( :
Sounds like a settings problem, did you use the Internet Connection Wizard to connect, try Deleting that setup in Phone Connection and set it up again, make sure all the settings are correct.
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john peterson
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| Posted on Sunday, May 19, 2002 - 01:44 pm: |
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hey mike........the modem was fried,probably due to lightning,usr sent me a new one the next day,i was impressed,one more question (two actually)what is the best way to keep from getting all this junkmail when i download emails and how do i stop this ads from popping up when i go to different web pages.jp
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Mike
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| Posted on Sunday, May 19, 2002 - 02:04 pm: |
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Junk Mail, not a lot you can do, I use Outlook Express, in that you can click on the Email, go to Message-Block Sender, it will automatically trash anymore emails from that sender.
To stop popup ads, if you have a firewall program it may allow you to block popups, if not this is one program that is free and will block them,
http://downloads-zdnet.com.com/3000-2366-10048866.html
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Mike
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| Posted on Sunday, May 19, 2002 - 02:12 pm: |
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John
Here is a totally free one from Analogx
POW http://www.analogx.com/contents/download/network/pow.htm
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john p
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| Posted on Monday, October 07, 2002 - 06:23 pm: |
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hello mike,im using a dial up connection (56k)my son was telling me you can download a (download accelator)do these actually work and if they do could i download one from say download.com or kazaa.........id love to have a cable modem but i just cant justify the cost vs. the time im on it.
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Mike
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| Posted on Tuesday, October 08, 2002 - 12:39 am: |
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I use one that comes with Winmx and it works good. I know people on dailups that have had good luck using them, I would give it a try !
Here are a couple Free ones:
http://www.freshdevices.com/freshdown.html
http://download.com.com/3000-2071-10127147.html?tag=lst-0-1
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COMPUTER DISCUSSIONS » Modem Problems